Owning the vision, design, and development of Ecosystems’ cloud platform, Michael has dedicated two decades to solutioning the intersection of scalable technology and the business process of value selling. Although a technologist at heart, as chair of Ecosystems’ Client Advisory Board (CAB), Michael spends much of his time with customers large and small to understand current challenges and anticipate those to come. Michael’s sole measure of success is the adoption of Ecosystems and the improvements in sales, retention, and growth experienced by Ecosystems’ clients.
Michael’s obsession with user experience is reflected in Ecosystems’ role-based architecture, maximizing relevance and usability for all stakeholders involved in managing customer value. And his devotion to technical elegance is evidenced by material investments in partnerships, integrations, and co-development initiatives, positioning Ecosystems as a seamless augmentation to existing CRM/CSM infrastructure.
Beginning with his graduation from Penn State University with a dual-degree in engineering, Michael immediately began a career dedicated to enterprise software. His capacity for algorithms led to residencies throughout North America, Europe, and Asia, where he helped Fortune 100 organizations design algorithms to automate and optimize supply chain operations. The extent of this work led to academic collaboration with the Catholic University of Eichstätt-Ingolstadt and keynote speaking on methods for business forecasting.
As the late 90s approached, Michael shifted his focus to web-based software architecture, leading the development of an industry-first platform for joint planning between suppliers and customers. At the turn of the millennium, Michael’s passion for intelligence, automation, and scale found an ideal outlet in the form of B2B value selling, and ultimately, the formation of Ecosystems.
Outside of work, Michael finds comfort in do-it-yourself projects, maintaining the yard, and time with his family, often cheering for his two teenagers from the sidelines of soccer fields and basketball gyms throughout the DC/MD/VA area.