Ashvin Vaidyanathan is the Chief Customer Officer at Gainsight – the Customer Success Company. In his role, Ashvin manages the Customer Success, Professional Services and Technical Support teams. Prior to Gainsight, Ashvin was at McKinsey & Company consulting with companies on Marketing, Sales and Customer Experience transformations. When not at Gainsight, Ashvin is an advisor at Not In Our Town – a not for profit organization that uses documentary film, and new media to stop hate, and address bullying. He lives in San Francisco with his beautiful family.