New Release of Next GenerationIt’s an exciting time at Ecosystems as we have just released the next generation of our Outcome-Based Selling platform for the Salesforce AppExchange. While the purpose of Ecosystems’ platform is clear –empower ‘as-a-service’ providers to collaborate with customers on the value of attaining business outcomes– the focus of the new release is unique.
It’s not about the customer, it’s for the customer.
Ecosystems has enabled a shared cloud workspace through Salesforce that provides the end customer with capabilities near equivalent to the seller themselves. Customers are provided a full authoring environment to:
- Explore libraries of business outcome templates
- Activate and refine templates (or even create new ones) to maximize their relevance.
In the following, I outline the ‘Why?’ behind the design and focus for Ecosystems’ latest innovation: