Advisory Resources

Value Realization

Featuring: Grad Rosenbaum, HP

Grad Rosenbaum leads a discussion on value realization and how teams work collaboratively with customers to gain alignment on desired outcomes, track the value that has been delivered, and develop account growth opportunities.

Summary Video
How To Have a Conversation, Not a Presentation
Why Start Outcome Mapping in the Customer Success Function?
How To Build Trust With Clients
How To Help Customers Monetize Decision Making
Enabling Client Stakeholders To Tell Your Story

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