VMO | Customer Success | The Ecosystems Platform

Rally Around Customer Outcomes

From marketing to sales to customer success, the Ecosystem ensures every customer conversation is based on quantified business outcomes. The platform is designed to automate and scale outcome selling while integrating with existing infrastructure.

What is the Value Management Office (VMO)?

The VMO is more than just software to help your business grow.

The VMO is a customized program with an adoption guarantee to empower your B2B team to win, retain, and grow your customers. With the unique combination of software and service modules based on your organizational goals and priorities, we partner with each of our clients to determine the business outcomes they would like to achieve, and together we transform your organization.

People:

Third-party value experts sharing best practices

Process:

Growing library of outcome templates to structure value

Platform:

Robust platform to quantify and track value

Guided Digital Coaching

The Ecosystem platform includes Guided Digital Coaching to support your team’s journey in virtual selling and to optimize your platform experience. With Guided Digital Coaching at your fingertips, you and your team will have access to:

All of the knowledge and winning best practices to help discover, quantify, and track outcomes with your customers
Receive on-demand coaching on both the Ecosystem platform capabilities and value selling best practices and methodologies
Dive into an interactive learning experience with video and written resources and assessments to expand your knowledge on best practices