As the sole software provider of the 40 B2B Elements of Value Assessment, Ecosystems will now incorporate Bain & Company’s research into its SaaS platform, offering suppliers and their customers a real-time collaborative environment to assess and track relationship value on an ongoing basis.
Through this global, strategic partnership, B2B sellers now have the ability to elevate customer relationships across the layers of the value pyramid:
Check out our press release here to learn more.
Eric Almquist, Partner at Bain & Company, shares how consumer (B2C) expectations permeate B2B buyer expectations, “people don’t partition their brain and they don’t say, ‘Okay, now I’m at work so I’m going to expect poorer responsiveness.’ Right?”
Learn how B2B teams can communicate value in the face of COVID-19 with the Ecosystem platform, focusing on these six critical elements of value: social responsibility, stability, reduced anxiety, risk reduction, availability, and flexibility.