Customer Value Management for the Modern Enterprise
From pre-sale value assessments to post-sale value realization, Ecosystems is an enterprise cloud platform for quantifying customer value.
From pre-sale value assessments to post-sale value realization, Ecosystems is an enterprise cloud platform for quantifying customer value.
Ecosystems ensures the consistency and quality of your value conversations.
Unstructured forms of quantitative (e.g., ROI/TCO models, benchmarks) and qualitative (e.g., case studies, differentiators) content are replaced with a digital cloud platform—purpose-built for quantifying and communicating customer value.
From lead generation value calculators on the website… to elegant value assessments delivered to customers by Sales… to Customer Success utilities for quantifying value delivered…to authoring utilities for your Value Experts… to Marketing dashboards for analyzing quantified outcomes across engagements, Ecosystems aligns all stakeholders around a shared digital record of customer value.
As evidenced by our Success Stories, Ecosystems transforms your ability to win, retain, and grow customers with quantified value.
Scale business value models to every opportunity, resulting in a higher level of confidence in purchase decisions for both buyers and sellers.
Gain senior executive support earlier in the process, removing leverage from the purchasing review process and accelerating the decision process.
Capture performance benchmarks to inform similar models, providing reliable financial references for buyers and advisory insights for sellers.
Help customers to own the assumptions and data incorporated into the model, enabling internal champions to co-sell to executives and budget owners.
Monitor value realization to support actual solution performance and provide an early indication of customers that are at risk and those that are candidates for upselling and cross-selling.
Align sales, success, service, product, and marketing teams to customer value.
Speed the onboarding process for new reps, sales engineers, and success managers.
Facilitate brand transformations from products to business outcomes.
